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How can Email Marketing Benefit Your Business?

Communication has always been one of the most important components of a business. Now that technology has become a part of everyday life, companies have to use creativity to integrate it into their business to strategically stay ahead. Email marketing is a new way to grow businesses by connecting and expanding their audience. Below are examples of how your business could benefit by implementing email marketing into your strategy.

Connect with the Audience

Gaining and expanding a customer base is the primary focus of all businesses. Emails establish a connection and keep consumers abreast of current events within a company or industry. This communication builds trust and familiarity, which encourages repeat business with previous customers. It is important to find the right frequency of emails, so your customers are hearing from you enough to establish a connection, but not so much to become a nuisance, which can lead to customers opting out of receiving emails.

Increase Credibility

The more consistent, high-quality information that is distributed to an audience, the more a business is associated as a reliable source of information. This process establishes companies as industry leaders and they often have an increase in traffic via word-of-mouth recommendations and email sharing. This increase of credibility makes it easier for product or service because of the trust of consumers.

Cost-Efficient

Without emails, physical communication becomes more of a hassle. Not only is email marketing great for communication, but it also saves money! Money that was originally directed to flyers, envelopes, postage, etc., can all be saved when the information is switched to online communication. Emails are able to be used for a variety of purposes. They can be used to promote events and fundraisers, or maybe even to create newsletters to keep customers informed. The money saved from cutting mailing materials can now be directed to assist other departments to grow.

Expand Your Audience and Brand

Switching to emails is like tipping the first domino. Once your business connects with its consumers and establishes itself as a field leader, the audience naturally expands and grows. Emails are easily shared among family and friends. Including an opt-in box in emails allows readers to easily subscribe to ensure they do not miss the next email. To drive people from the email to a website, include a clickable link to a blog or specific page. Emails are a great connector between business creatives and consumers. This is why emails help to grow a brands’ presence. The regularity of emails develops a voice and style that becomes easily recognizable for consumers. Haven’t decided what you want your brand to be? Create a brand guide to layout guidelines for colors, writing voice and images. By following this guide over time, brand identity will form and be associated with the business.

In a world of constant advertising and marketing, it is imperative for companies to set themselves apart to attract the eye of customers. Utilizing email as a part of a marketing strategy should be the next big step in growing any business.

Southern View Media is a digital marketing agency that was created to help local businesses understand the complex digital world and make educated decisions regarding their marketing. We are a balance of talent, intuition, business sense, media solutions and metrics to be a creative problem-solving machine that is fueled by client needs and driven by results and we are ready to provide businesses with marketing and advertising services at any level. From standing out to breaking into a market we help people find you, trust you and share you. Contact us to find out how we can help with your business’s digital presence. For a free consultation to formulate a strategic and affordable plan, call us today at 251-517-9425, email us or fill out the contact form here!

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Using Online Reviews to Grow Your Business

It can be hard to differentiate your business in a culture where anything is available at the fingertips. How do you set yourself apart and bring customers to you? How do you keep customers coming back? Here are a few ways online reviews can help you break into your target audience.

How to Get Customer Reviews

Sometimes, it’s as easy as asking. Reviews can be left in many places like Facebook, Google or Yelp, meaning that a majority of people have an account where they can access reviews about businesses. Because there are so many platforms, it’s important to ensure your business is steadily growing reviews. For example, many restaurants have a reward system for customers where if they leave a good review, they receive a free dessert or drink. This method can work for any business. If you see a customer who is satisfied, simply ask if they would consider leaving a review. This grows the quantity of reviews and again builds trust with potential consumers.

Help Customers Find You

Search Engine Optimization (SEO) is crucial if you want your website to appear on major search engines like Google and Yahoo. Reviews are a great way to boost your ranking and get you on the first page of results.

Build Confidence with the Community

Reviews help legitimize and show potential customers what sets you apart from the competitors in the field. A steady stream of great reviews shows the public that a business can continuously provide an excellent experience.

Feedback on the Business

Reviews are a way to have a fresh set of eyes to give your business positive and negative feedback. While it is great to have a large number of reviews, if a majority are negative, this will keep potential customers from your business. This is an opportunity to improve the negative aspects of the business and push your business forward. It is also a great way to capitalize on the positive reviews and continue to exercise behavior that brings customers back.

Create a Conversation

Not all reviews are positive, but each of them do need a response. As a business owner, it is important to show consumers that their opinion is heard and valued. A negative review may come from miscommunication or misunderstanding and answering the review can resolve the situation and build trust with readers. Read about how to handle a negative review here.

Celebrate Success

Okay you’ve done the work and gotten amazing reviews, now what? Do not be afraid to share your success! Many businesses use their reviews as advertisements on social media or billboards. The greatest spokespeople for future customers are past customers. Your customers want to celebrate your success with you!

Customer reviews are still fairly new to the online world, but they are quickly becoming the best way to check how a business is doing, create a conversation with customers and boost business. Reach out to one of our social media managers to see how your business can utilize and flourish from online customer reviews.

Southern View Media is a digital marketing agency that was created to help local businesses understand the complex digital world and make educated decisions regarding their marketing. We are a balance of talent, intuition, business sense, media solutions and metrics to be a creative problem-solving machine that is fueled by client needs and driven by results, and we are ready to provide businesses with marketing and advertising services at any level. From standing out to breaking into a market we help people find you, trust you, and share you. Contact us to find out how we can help with your business’s digital presence. For a free consultation to formulate a strategic and affordable plan, call us today at 251-517-9425, email us or fill out the contact form here!